Download update

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tlhogard@gmail.com
Posts: 14
Joined: Fri Jun 04, 2021 9:39 pm

Download update

Post by tlhogard@gmail.com »

I am getting a message that says "A new version is avaiable". When I try to download it, it never finishes downloading/loading.
1. What is the new version?
2. Am I missing a step?
William
Posts: 620
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: Download update

Post by William »

Hi tlhogart,

There was an issue with the update not downloading a while back but it has since been resolved. If you are still seeing this error then you can just go to our website and download the latest version from there. The installation will replace the current version and you should be good to go from there. The update issue should be resolved for you going forward.

Please let me know if you have any issues.

Have a great day!
William Lee
-----------------
CEO
Box5 Software
https://box5software.com
tlhogard@gmail.com
Posts: 14
Joined: Fri Jun 04, 2021 9:39 pm

Re: Download update

Post by tlhogard@gmail.com »

It mysteriously worked today.
William
Posts: 620
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: Download update

Post by William »

Strange, maybe there was an internet issue. Glad you got it working!
William Lee
-----------------
CEO
Box5 Software
https://box5software.com
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