Timeline/synchronization issue
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- Posts: 8
- Joined: Wed Sep 25, 2013 11:13 pm
Timeline/synchronization issue
When I hit play, set/animation timing is not correctly syncing with the music. When I update the sync tool, the software is changing the timestamps on its own and I have to resync. Stopping and starting the animation seems to help, but only slightly.
Re: Timeline/synchronization issue
Hi spottsspot,
This sounds like an issue with the music bitrate. There is a known issue with the music playback library that we use that makes precise playback impossible at higher bitrates. We recommend using an mp3 with a bitrate of 128kbps and that should resolve your issue.
If you're not sure how to do that then you can send me an email at wlee@box5software.com and I can update your music for you.
Have a great day!
This sounds like an issue with the music bitrate. There is a known issue with the music playback library that we use that makes precise playback impossible at higher bitrates. We recommend using an mp3 with a bitrate of 128kbps and that should resolve your issue.
If you're not sure how to do that then you can send me an email at wlee@box5software.com and I can update your music for you.
Have a great day!
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- Posts: 8
- Joined: Wed Sep 25, 2013 11:13 pm
Re: Timeline/synchronization issue
Thanks, I just went online found a bitrate conversion website, and that fixed it.